Refund & Return Policy
At Kanna Beast, we take pride in providing high-quality fitness supplements to help you achieve your health and wellness goals. Due to the nature of our products and for health and safety reasons, all sales are final, and we do not offer refunds or exchanges.
Exceptions
We will only consider replacements or store credit in the following cases:
- You received a defective or damaged item (must be reported within 7 days of delivery).
- You received the wrong product due to an error on our part.
How to Request a Replacement
If your order qualifies for an exception, please follow these steps:
If your order qualifies for an exception, please follow these steps:
- Contact Us at info@kannabeast.com within 7 days of receiving your order.
- Provide your order number, a description of the issue, and clear photos of the product and packaging.
- Our team will review your request and determine eligibility for a replacement or store credit.
Non-Refundable Items
- Opened or used products
- Orders placed with incorrect shipping details provided by the customer
- Items purchased on sale or with a discount code
- Products not purchased directly from our official website
By purchasing from Kanna Beast, you agree to this No Refund Policy. We appreciate your understanding and support in maintaining high product quality and customer safety.
For any concerns, please contact us at info@kannabeast.com or visit our FAQ page.
For any concerns, please contact us at info@kannabeast.com or visit our FAQ page.
Refund & Return Policy – FAQ
1. Do you offer refunds?
No, all sales are final. Due to the nature of our products and for health and safety reasons, we do not offer refunds or returns.
2. Can I exchange my product for a different one?
No, we do not offer exchanges. Please review your order carefully before completing your purchase.
3. What if my product arrives damaged or defective?
If your product arrives damaged or defective, we will offer a replacement or store credit. You must contact us within 7 days of delivery.
4. What should I do if I receive the wrong product?
If you received an incorrect product due to an error on our part, we will send you the correct item at no additional cost. Contact us within 7 days of receiving your order.
5. How do I request a replacement for a damaged or incorrect item?
Follow these steps:
1. Do you offer refunds?
No, all sales are final. Due to the nature of our products and for health and safety reasons, we do not offer refunds or returns.
2. Can I exchange my product for a different one?
No, we do not offer exchanges. Please review your order carefully before completing your purchase.
3. What if my product arrives damaged or defective?
If your product arrives damaged or defective, we will offer a replacement or store credit. You must contact us within 7 days of delivery.
4. What should I do if I receive the wrong product?
If you received an incorrect product due to an error on our part, we will send you the correct item at no additional cost. Contact us within 7 days of receiving your order.
5. How do I request a replacement for a damaged or incorrect item?
Follow these steps:
- Email info@kannabeast.com within 7 days of delivery.
- Include your order number, a description of the issue, and clear photos of the product and packaging.
- Our team will review your request and provide a resolution.
6. What items are non-refundable and non-replaceable?
- Opened or used products
- Orders placed with incorrect shipping details provided by the customer
- Items purchased on sale or with a discount code
- Products not purchased directly from our official website
7. Can I cancel or modify my order after purchasing?
No, once an order is placed, it is immediately processed for shipping and cannot be modified or canceled.
8. Do you offer refunds for shipping costs?
No, shipping costs are non-refundable. If a replacement is approved, we will cover the shipping cost for the new item.
9. What if my package is lost or stolen?
Kanna Beast is not responsible for lost or stolen packages. Please contact your shipping provider for assistance.
10. How can I contact customer support?
For any questions or concerns, email us at info@kannabeast.com, and our team will be happy to assist you.
No, once an order is placed, it is immediately processed for shipping and cannot be modified or canceled.
8. Do you offer refunds for shipping costs?
No, shipping costs are non-refundable. If a replacement is approved, we will cover the shipping cost for the new item.
9. What if my package is lost or stolen?
Kanna Beast is not responsible for lost or stolen packages. Please contact your shipping provider for assistance.
10. How can I contact customer support?
For any questions or concerns, email us at info@kannabeast.com, and our team will be happy to assist you.